Listener agreement

Draft, awaiting legal review.

Your role

You offer peer listening. You are not acting as a doctor, therapist or counsellor, and you must not give medical or legal advice.

Who can listen

You must be 18 or older, finish the training, and pass the identity check before taking paid conversations.

Your name

Seekers see your first name only. Your full name stays private.

Keeping people safe

Follow the crisis steps from your training. If someone may be in danger, use the safety options in the conversation.

Privacy

What people tell you stays private. Do not record conversations, or share or ask for personal contact details.

Earnings

Your rate is shown to seekers before they start. Earnings are held for a short time and can then be paid out. Taxes and fees on them: To be confirmed by legal counsel.

Your relationship with us

To be confirmed by legal counsel.

Ending this agreement

To be confirmed by legal counsel.